Cancellation Policy

/Cancellation Policy
Cancellation Policy 2017-12-01T06:15:40+00:00

Cancellation Policy

Due to high demand over holiday times, all reservations require a deposit in the amount of 50% of your stay.
You can cancel your reservation up to 7 days prior to your scheduled date of arrival and get 100% of your deposit refunded. If you cancel 3 days prior to your arrival you will get 50% of your deposit back. If you cancel within the 3 days prior to arrival or you fail to show up for your reservation, you will forfeit the entire deposit.

For best availability, it is recommended reservations be made well in advance.  Reservations can be secured in person, over the telephone by calling (770) 475-3455 or by submitting a reservation request using our online form.

We provide animal care around the clock, every day of the year, however, our lobby is closed for arrivals and departures  on these holidays (and thereby require a two-night minimum stay):

Easter Sunday
Memorial Day
Independence Day
Labor Day
Thanksgiving Eve
Thanksgiving Day
Christmas Eve
Christmas Day
New Year’s Eve
New Year’s Day